This Shipping Policy applies to all orders placed on
hellotushysale.com for bidets, bathroom products, toilet paper and related accessories. By completing a purchase on our website, you agree to the terms outlined below.
1. Order Processing
Once payment is confirmed, all orders are processed and dispatched within 1–3 business days. We work efficiently to ensure quick handling and preparation for shipment without unnecessary delay.
2. Delivery Timeframe
All orders are expected to arrive within 6–12 business days after shipment. This timeline applies uniformly to all delivery locations, with no distinction between domestic or international shipping. We do not offer expedited shipping services, and the above estimate serves as our standard delivery schedule for all customers.
3. Shipping Cost
All orders on our website include free shipping with no additional fees, handling charges, or hidden costs. This benefit applies to every product and order, regardless of destination or order value.
4. Transaction Currency
All prices, orders, and transactions are processed exclusively in United States Dollars (USD). This currency standard applies to all shipping-related calculations and final charges.
5. Order Tracking
Once your order has been shipped, we will provide shipping details to help you monitor the status of your delivery until it reaches the address you provided.
6. Shipping Eligibility
We ship to most global destinations. In cases where an address cannot be serviced due to regional restrictions or logistics limitations, we will notify you promptly and arrange a full refund if necessary.
7. Lost or Damaged Shipments
If your package is lost during transit, arrives damaged, or contains missing items, please contact us at
[email protected]. We will coordinate with our shipping partners to investigate the issue and provide a resolution, which may include reshipment or a full refund.
8. Address Responsibility
Customers are responsible for providing accurate and complete shipping addresses. We are not liable for delays or non-delivery caused by incorrect, incomplete, or outdated address information. If a package is returned due to an invalid address, we will assist with re-delivery or refund processing after verifying the details.
9. Policy Changes
We reserve the right to update or modify this Shipping Policy at any time. Revised terms will be posted on this page and will take effect immediately upon publication. Continued use of our website and ordering services constitutes acceptance of the updated policy.
10. Contact Information